Originally published on HotelTechReport, this blog post explains how an 0.1-point improvement in your Booking.com rating can boost hotel profits by up to 24% and how during-stay feedback can help.
Moritz v. Petersdorff-Campen

Recent Posts
How a 0.1-Point Boost on Booking.com Can Increase Hotel Profits by 24%
Be Honest: Are Your Guests Really Using Your Digital Solutions?
In this blog post, discover why guest engagement with hotel apps and QR-based solutions remains low during the stay—even when surveys suggest otherwise.
The Best Digital Guest Engagement Solution Isn’t a Tablet or an App—It’s Both!
Guest communication is a top priority, but keeping up with rapidly evolving technology can be challenging. With so many options available—apps, tablets, or other solutions—what is the best solution?
SuitePad Performance: Transforming Hotel Tech Financing
SuitePad Performance is introducing a performance-based pricing model that eliminates upfront costs, reflecting our confidence in our product, and aligning success with our customers.
Turn Off Your Minibars Today: 5 Guest-centric Sustainable Alternatives
An opinion piece by Moritz von Petersdorff-Campen, Co-Founder and Managing Director of SuitePad, on rising running costs and viable alternatives to minibars.
Thank God We Work in Hospitality
An opinion piece by Moritz von Petersdorff-Campen, Co-Founder and Managing Director of SuitePad.
The Digital Hotel Guest Journey is Broken – What Can We Learn From Airlines to Fix it?
An opinion article by Moritz von Petersdorff-Campen, Co-Founder and Managing Director of SuitePad.
The Day Apple Killed the Hotel App
In this opinion piece, Moritz von Petersdorff-Campen looks at the impact of Apple’s new room key feature on the hotel industry.
Interview with Moritz von Petersdorff-Campen: Digitization means the guest becomes a decision-maker
In this interview with Moritz von Petersdorff-Campen, Managing Director of SuitePad, he explains how digitalization is changing the hotel experience for guests.
Using room service to adapt to guest behavior during coronavirus
Hoteliers are getting used to the “new normal”. Here’s how hotel technology can help.
Comparing app-based and tablet-based solutions
Today, we’re going to explain why you’re better off with an in-room tablet as opposed to a mobile app for your hotel’s guest communication and marketing platform.
6 Creative Ideas for an Engaging Guest Directory
Insider tips, recipes, and more - these simple but creative ideas will turn your guest directory into a fantastic reading experience for your guests: