Initially published on HotelTechReport, this blog post explores eight reasons why you should invest in building a loyalty strategy that drives long-term success for your hotel and satisfaction for your guests.
8 Reasons Why Hotel Loyalty Programs Are Worth It
4 Steps to Master Your Hotel Positioning Strategy
Discover four essential steps to master your hotel's positioning strategy and attract more guests by defining your unique value proposition, targeting the right audience, and adapting to market trends.
Understanding Generational Hotel Guest Behavior: From Boomers to Gen Z
Discover the unique behaviours and preferences of different generations of hotel guests. This blog explores how hoteliers can create tailored experiences that resonate with each age group.
Top 5 Ways In-Room Tablets Can Reduce Internal Workload
Staff shortages can be challenging for hotels that want to maintain their guest experience standards. Here are five top ways to turn your in-room tablets into staff members to reduce internal workload.
10 Benefits of Showing SuitePad In-Room Tablets to Your Guests During Check-in
Providing your front office management with a spare tablet to introduce during check-in enhances the guest experience by making things smoother, giving quick access to info, and cutting down on repeated questions.
The Hotel Lobby: Your Gateway to Upselling Success
The hotel lobby is more than an entry point for guests: it is also the beating heart of the hotel experience. In this blog post, we have put together five upselling ideas you can promote in the hotel lobby with your interactive digital solution.
The Art of Storytelling in Hotel Design
In this blog post, we delve into the art of storytelling in hotel design and explore how hotels can create immersive spaces through the seamless integration of narratives and digital guest directories.
3 Steps to Master Your Guest Feedback
In this blog, we delve into the depths of how guest engagement during the stay profoundly shapes the narrative of post-stay reviews and why it should be a cornerstone of every hospitality business.
Breaking Barriers: 4 Ways to Make Your Hotel Accessible
As society becomes more inclusive, hotels must follow suit by creating accessible and welcoming spaces for all. Not only is it a legal requirement, but it also makes good business sense.
Optimized Content for the Hotel Website: 5 Important Tips
The hotel website serves as an online business card, digital brochure, and sales center that is always open, and content optimization is essential for driving direct sales and reducing dependence on OTAs.
Optimized Content for Hotels’ Social Media: 5 Important Tips
Social media has become an essential marketing platform for hotels and optimizing social media content increases reach and the likelihood of direct bookings.
9 Unusual Upselling Ideas That Hotel Guests Won't Forget
Inspire your guests! Offer them an unforgettable experience! This is advice hoteliers hear all the time. But, unfortunately, specific ideas rarely follow.