According to Deloitte’s Hotel of the Future report hotels will need more than brands to differentiate in the future. Tomorrow, hotels will need to be about connecting to people proactively and..read more 0
In this short article you will find out how to encourage your guests to book with you directly, in particular the guests that stay with you often but keep booking through OTAs (Online Travel..read more 0
Personal welcome, delicious breakfast, great spa and courteous hotel staff – the hotel stay seems perfect. At check-out the guest expresses his thanks with a smile on his face. A few days later..