SuitePad Wins Hotel Tech Award 2025: 6th Year as the Best In-Room Tablet

This blog celebrates SuitePad’s 6th HotelTechAwards win, showcasing real customer feedback, innovative solutions, and the positive impact on hotel operations worldwide.

SuitePad has once again been named The Best Guest-Room Tablet by Hotel Tech Report, and we could not be more proud! This win is a reflection of the strong collaboration between our team and our customers, putting the success of our customers and our product first.

In addition to this achievement, SuitePad has been ranked 5th in Hotel Tech Report's Top 10 Best Places to Work list.

These achievements show that we at SuitePad keep delivering on our promise to maintain high standards year after year. It’s proof that our solution consistently brings value to our customers and reflects the dedication and strong culture that drives our team.

What Is Hotel Tech Awards?

The HotelTechAwards are unlike any other in the industry. Often described as the "Grammy's of Hotel Tech," these awards are largely based on feedback from hoteliers who use the products day in and day out. With over 50,000 verified reviews collected worldwide, HTR evaluates companies on other data like customer satisfaction, support, innovation, integrations, and tangible results.

"SuitePad's innovative in-room tablets have set a new standard for guest engagement and operational efficiency in the hospitality industry. Their consistent recognition as the top provider in this category underscores their commitment to excellence and the trust hoteliers place in their solutions," said Jordan Hollander, CEO of Hotel Tech Report.

It’s this real-world feedback that makes the awards so meaningful—and we’re proud to see SuitePad consistently recognized as the best.

But enough about us. Instead of explaining why we won, we’d rather let the people who know us best—our customers—share their experiences. Over the years, this has become our tradition because we believe their words speak louder than anything we could say for ourselves.

So, LET’S HEAR FROM THE REAL JUDGES, OUR CUSTOMERS

"We have been a SuitePad customer for several years and are very satisfied. We receive competent advice and support in every form. SuitePad is a modern alternative to the usual hotel information folder in the guest rooms. Our guests receive comprehensive and, above all, always up-to-date information. Content maintenance is quick and easy." –  Branded Hotel in Dresden (Germany)

"Without a shadow of a doubt, the support of SuitePad. The support team is highly skilled and with a fast response time, they are quick to solve any challenge that the hotel is facing, ensuring a high quality service from our side towards our guests." – Branded Hotel in Hamburg (Germany)

"Fast to set up, easy to update, guests love them and the fact that guests don't need to download an app to get all the hotel information and so much more is fantastic. We provide our hotels full information; plus tourist information; plus a full room service list that can be ordered via the tablet. The functionality is amazing."  – Bed & Breakfast & Inn in Windermere (United Kingdom)

"In-room information about all the hotel facilities; Allows the client to follow their request; Room service sales grew up by 20 % after installing SuitePad. Perfectly fits our needs; And all the details that were not attended during configuration can be done afterwards with the Suitepad team." – Boutique Hotel in Lisbon (Portugal)

"The guest can specifically specify whether they want the entire room cleaned or just a towel change or something similar. This saves time, staff and ultimately money." – Branded Hotel in Bremen (Germany)

"Suitepad makes the in-house communication with our guest's much easier. We can reach out directly to them (even individually) without using mail programs. Additionally we can promote in house dates, specials and other information about the hotel without using papers, which is part of our sustainability program. Our guests use them to collect information about the hotel (which we can change if necessary easily without printing new papers!!) and to get access to the newspapers for free." – Luxury Hotel in Lubeck (Germany)

"Highly reliable, open and direct, knowledgeable and professional, very accommodating and helpful, customer-friendly and accommodating, supportive and service-oriented." – Bed & Breakfast & Inn in Nassau (Bahamas)

"F&B revenue elevation! Smart and very easy to use. You can do almost everything with this tablet! Great tool for Hotels." – Boutique Hotel in Glyfada (Greece)

The lists are based on data from over 16,000 verified customer reviews during the HotelTechAwards period 2024. These reviews were written and published between September 1, 2024–December 15, 2024, with participation from every major hotel brand and thousands of independents.

Read all reviews here. 

Here’s to another year of success—together

Every review, every milestone, and every success we celebrate is a reflection of the incredible collaboration we share with our customers. We are proud to win year after year and uphold the high standard our customers expect from us.

If you’d like to see more stories from our customers or explore how SuitePad can transform your guest experience, visit our success stories page.

_{Published on 16 January 2025}